Please take a moment to read our most commonly asked questions. We're always available to answer your questions and encourage you to contact our office if you have a question that is not answered below.
Our office is open Monday through Friday and for your convenience our office is open once a month on Saturday. As our daily schedule is subject to change, please call to confirm office hours.
Yes, we welcome new patients.
Advocare participates with most major insurance plans. As participation varies by region, specialty, and physician, we recommend that you contact either our office or your insurance company representative to verify that your insurance plan is accepted.
If you have an urgent or emergent medical concern you should call one of our main numbers and ask to speak to a physician. For nonurgent questions or concerns or for medication refills we STRONGLY recommend using our patient portal. This is a way for you to interface with your doctor directly without having to wait in a phone queue.
Every effort is made to arrange your consultation and follow up visits with the physician of your choice. If you are in need of an URGENT consultation or you are an established patient with an ACUTE issue, you may see any one of our physicians.
You will receive a CALL quickly with any lab results that require URGENT attention. Other abnormal lab results will be addressed promptly by the provider that ordered the labs or tests. Our practice uses an electronic health record and as a progressive practice, our preferred mode of sharing results is via our secure patient portal. It is imperative that you familiarize yourself with the use of our portal. We will not send or fax results to your house. You can view your labs on our portal, but may be in your best interest to enroll in the patient portal system of your preferred lab as a simple reliable way to retrieve labs at your leisure.